Mainpower Electricity Distribution Company Limited Core Values

Mainpower Electricity Distribution Company Limited stands on four core values that guide its operations: INTEGRITY, CUSTOMER FOCUS, PROFESSIONALISM, and INNOVATION.

INTEGRITY

Integrity is the hallmark of a person who upholds strong moral and ethical principles. It is the foundation upon which coworkers build relationships based on trust. A person with integrity is trustworthy and dependable.

CUSTOMER FOCUS

A customer-focused employee consistently strives to deliver higher levels of service than expected. Customer-focused employees are self-motivated individuals who value the “customer experience” and continually raise the standards by which service is defined. At Mainpower Electricity Distribution Company Limited, we not only acknowledge that without the customer, we do not exist, but we also understand that enhancing the customer’s life is our primary purpose.

PROFESSIONALISM

The professional staff at Mainpower Electricity Distribution Company Limited is highly knowledgeable in executing their roles. They are structured, organized, and reliable in getting the job done. The Mainpower professional is calm, courteous, and upholds strong moral ethics. These traits ensure that they are confident without being arrogant. Moreover, the professional appearance of Mainpower staff reflects their attention to detail, regardless of their specific job function.

INNOVATION

Innovation is the quality that encourages the development of new ideas, inventions, or processes that can be transformed into products or services creating value for our customers. Innovation is about creativity and finding solutions that enhance value. However, our innovative staff understands the importance of operating within accepted norms, ethics, and values. In essence, innovation is not an excuse for violating the law but is instead a value that complements the others previously mentioned.